BUTTERFLY CARE INSTRUCTIONS Your butterflies will ship FedEx Priority Overnight to arrive the day before to your release date. In most cities delivers arrive before 10:30 AM Tuesday - Friday or NOON for Saturday deliveries. Your tracking number with your commitment time will be emailed when your butterflies ship. Please be present for your delivery. When your butterflies arrive it is important to change out the ice pack. To keep your butterflies safe and dormant until your release simply remove the top Styrofoam lid and take our ice pack that may be melted out and replace it with a frozen ice pack we ask you to provide. (We send a gel pack that is about 5 x 6 x 1 inch, anything similar is fine). Continue to use the shipping box as a cooler to keep a controlled temperature. The idea is to keep the butterflies naturally dormant until it is time for them to fly! DO NOT STORE YOUR BUTTERFLIES IN A REFRIGERATOR OR FREEZER Store the Styrofoam insulated shipping box in a room temperature environment after replacing your ice pack. Refreeze our ice pack and change it out about every 12 hours. To Warm and Wake your butterflies the day of the release remove the product they are in from the make shift cooler, away from the ice so they have a chance to warm, wake and get ready for flight. Take them out for about a 1/2 HOUR to AN HOUR before you plan on releasing them. For a successful release the butterflies need to be released during daylight hours and outdoors in temperatures above 65 degrees. They will not fly at night, in the rain, extreme wind or cold temperatures. You can find more detailed instruction on our website and they will also arrive with your order. BUTTERFLY GUARANTEE: We cannot guarantee a successful release if you release the butterflies in inclement weather, after sunset or if your release day temperature is below 65 degrees. Due to any unforeseen circumstances, should your butterflies arrive expired, please contact us within 48 hours and return them for credit. We do ship extra butterflies to compensate for any uncommon or potential casualties. It is very rare to have expired butterflies as long as you follow the simple care instructions. Please visit our website QUESTIONS page for more information or call if we can be a service to you. Thank you very much for your butterfly order, enjoy your release. A Butterfly Release Company 407.754.2353
butterflies were by far perfect
We had a Celebration of Life for my sister on 5/4/19. I just want to say thank you so very much! The 12 individually wrapped butterflies were by far the perfect way to add to a beautiful outdoor luncheon. There wasn't a dry eye in the pavilion.
Submitted by: Dawn on 05/09/2019 08:23:29 AM
Thank You for your Butterflies
I would like to say Thank You for your Butterflies. All arrived in great condition and were delivered in the AM. We released them today at my grand babies funeral . The weather was less than perfect, The wind had picked up as a storm was moving in. The Butterflies bolted from the envelopes like they were late for a date with the angels, But that's ok there was one little painted lady that stuck around a little longer than the others to visit with the youngest grandchild. I know they are animals of nature and sensed the bad weather nearing. So I am hoping to see them again after the rain stops and the weather clears up. If not I hope they will flutter by to make someone else's day a little brighter. Thank you again! and look forward to doing business with you in the future.
Submitted by: julie on 08/17/2017 05:05:12 PM
Great company, professional delivered as promised.
I just wanted to say Thank you so much for the service you provided. Great company, professional and delivered as promised . It was a beautiful touch for my moms memorial. Thank you again
Submitted by: sparks on 06/19/2017 06:28:25 PM
It was perfect and magical.
I want to thank you for helping my family create a great memory at my mom's celebration of life. Everything arrived as you said it would and we released the butterflies without a hitch. It was perfect and magical. Thank you, thank you, thank you I Wil definitely be recommending your company to others Dani
Submitted by: dani on 08/31/2015 12:09:43 PM