Shipping is in addition to the package price. The cost is 35.00 for shipping in the state of Florida and 45.00 for all others. An additional 15.00 for Saturday deliveries for Sunday's events. Most packages arrive before 10:30 AM the day before your Release Date. Some areas may have a later delivery time, your commitment time and tracking number will be emailed when shipped. Tuesday release days will be shipped Monday for delivery on Tuesday. Sunday delivery for Monday releases are not available.
BUTTERFLY CARE INSTRUCTIONS
Your butterflies will ship FedEx Priority Overnight to arrive the day before to your release date. In most cities delivers arrive before 10:30 AM Tuesday - Friday or NOON for Saturday deliveries. Your tracking number with your commitment time will be emailed when your butterflies ship. Please be present for your delivery. When your butterflies arrive it is important to change out the ice pack. To keep your butterflies safe and dormant until your release simply remove the top Styrofoam lid and take our ice pack that may be melted out and replace it with a frozen ice pack we ask you to provide. (We send a gel pack that is about 5 x 6 x 1 inch, anything similar is fine). Continue to use the shipping box as a cooler to keep a controlled temperature. The idea is to keep the butterflies naturally dormant until it is time for them to fly!
DO NOT STORE YOUR BUTTERFLIES IN A REFRIGERATOR OR FREEZER
Store the Styrofoam insulated shipping box in a room temperature environment after replacing your ice pack. Refreeze our ice pack and change it out about every 12 hours. To Warm and Wake your butterflies the day of the release remove the product they are in from the make shift cooler, away from the ice so they have a chance to warm, wake and get ready for flight. Take them out for about a 1/2 HOUR to ONE HOUR before you plan on releasing them. For a successful release the butterflies need to be released during daylight hours and outdoors in temperatures above 65 degrees. They will not fly at night, in the rain, extreme wind or cold temperatures.
BUTTERFLY GUARANTEE: We cannot guarantee a successful release if you release the butterflies in inclement weather, after sunset or if your release day temperature is below 65 degrees. Due to any unforeseen circumstances, should your butterflies arrive expired, please contact us within 48 hours and return them for credit. We do ship extra butterflies to compensate for any uncommon or potential casualties. It is very rare to have expired butterflies as long as you follow the simple care instructions. Please visit our website QUESTIONS page for more information or call if we can be a service to you. Thank you very much for your butterfly order, enjoy your release.
A Butterfly Release Company
the most incredible butterfly release event
Dear Owner I just want to say how grateful I am to your company for providing the most incredible butterfly release event for my mother's memorial. We had 30 close family and friends all meet at Lakeside Amusement Park in the Denver, Colorado area. She always took us there when we were kids. I had purchased 60 butterflies. It was a beautiful June weekend. We each had 2 envelopes to open, the kids and adults had so much fun and we were able to take wonderful photos which we shared on Facebook. The perfect memorial -- my mother would have loved it. I think she was actually there in spirit. There was a butterfly that kept returning to us as we sat and talked about the great time we had doing the release. I have told so many people about your company and saved several of the envelopes to hand out since your business info is on the back. I sincerely want to say thank you and, I am sure I will be calling you again. Cindy
Submitted by: cindy on 10/14/2019 11:02:00 AM
Thank you for delivering hope
We had our release of painted ladies today. It was in memory of Child and Infant Loss Awareness Day and the International Wave of Light. Our whole community of grieving families came out and everyone right down to the smallest child was able to release a butterfly. There were tears of sadness but also tears of joy and smiles that those wings brought. Every single lady was ready to fly when her paper was opened. Thank you for delivering hope.We had our release of painted ladies today. It was in memory of Child and Infant Loss Awareness Day and the International Wave of Light. Our whole community of grieving families came out and everyone right down to the smallest child was able to release a butterfly. There were tears of sadness but also tears of joy and smiles that those wings brought. Every single lady was ready to fly when her paper was opened. Thank you for delivering hope.
Submitted by: Jenn on 10/20/2015 06:16:25 PM
I will forever recommend your company
I wanted to thank you ALL for helping me out this week. I wasn't able to make it to my best friends memorial because I live on the other side of the country. You made it possible for me to give one last goodbye with a beautiful gift. When I called I was so worried the order wouldn't get out, but you tried to assure me that you were doing everything possible to get the order out. And you did! Plus calling me after you had left the office! I am overwhelmed with gratitude for your efforts to make this happen. I will forever recommend your company and continue to promote it as much as I can.
Submitted by: Megan on 10/10/2015 07:53:11 AM
Thank you again for being such a good company
I would just like to say that we got 60 butterflies from you and our event turned out excellent. We had our event on a Monday night so i had to go to a near by town to pick up the butterflies on a Saturday morning since you do not ship on a Sunday. They arrived on ice just like you said and i managed to keep them cold all weekend. I was really worried they may not make it since i had to keep them alive over the weekend. They were still alive as of Monday evening when our event took place. I was so very very impressed with how this all took place. The butterflies come so neatly packaged and well taken care of. I would definitely reccomend your company again. It says alot for your company that when we let our butterflies go there was not a dead one in the lot as far as I know. Thank you again for being such a good company to deal with. I felt like you went out of your way to accomadate our event. Thank You once again.
Submitted by: mskoehn on 08/31/2015 12:38:13 PM
We also had a great experience with our butterflie
We also had a great experience with our butterflies for my mom's Celebration of Life". We were fascinated by how the Painted Ladies came out of the envelopes. They would get on your finger and you could bring them right up to your eye and watch them stretch their wings and legs! It was like watching a person wake up, it was beautiful! Loved how long they stayed around as well. Customer Service was excellent too! I would not hesitate to use your services again as well as refer others to your company. We were definitely happy with the butterflies!
Submitted by: Diane on 08/03/2015 12:27:25 PM
I wanted to tell you I was so happy
I wanted to tell you I was so happy with the Butterfly experience with your company. The Painted Lady Butterflies and the mass release decorated box were beautiful. I released them on Ft Lauderdale beach in memory of the 1st anniversary of my husbands passing. I took them out to "warm" one hour before release and they possibly needed a little more time, it was warm, but windy on the beach. But they slowly emerged from the box and flew away. I had bought a bouquet of colorful flowers hoping they would stick around and they did. I was afraid they would all fly out at once and maybe that is how they are suppose to, but they took their time and it was a beautiful experience. I was worried I would not get enough photo's and we got 101, my friend was snapping photo's with 2 camera's! I am enclosing a few photo's. I will use your company again, this was not the last butterfly release for my husband! You were a pleasure to work with and thank you for all your help.
Submitted by: itriciaedws on 06/05/2015 09:16:05 AM
Thank you for frantically fulfilling my last minut
Thank you for frantically fulfilling my last minute butterfly order last Thursday afternoon, for a Saturday memorial service. I really appreciate your walking me through the ordering process, and meeting all of my needs. It turned out to be a little chilly for the butterflies, but that was OK because we got to appreciate them close up before they flew off. It was a really nice experience for everyone. Also, thank you for putting the butterflies directly in the box so that we wouldn't have to transfer them. That would have been emotionally difficult, given what the butterflies were symbolizing for us, and an added task that we were glad not to have to do leading up to the memorial service. Again, thank you, and I will recommend you to others.
Submitted by: eileen on 06/05/2015 09:11:16 AM
It was memorable and meaningful for everyone.
Recently I purchased 60 butterflies to release at a party to celebrate the life of my mother, who had passed away at age 97. Before she passed, she told me she'd return as a butterfly, so butterflies have extreme meaning for me. We had about 80 people circling our swimming pool, when we released the butterflies. It was a spectacular and meaningful way to pay tribute to my mother. It was truly the highlight of the celebration and deeply emotional. All of the butterflies survived their FedX journey and their frozen box. One landed in the pool but we rescued it with a stick! Everything went off as planned. I highly recommend A Butterfly Release Company to you and I can guarantee the butterflies will make a huge impact on your event. Most of our friends had never taken part in a butterfly release, so it was memorable and meaningful for everyone. Deni, Weston, FL
Submitted by: Denibsher on 06/02/2015 08:55:01 PM